FAQs

faqs

Most Popular Questions

Have questions about our services? You’re not alone! Here, we’ve compiled the most popular questions that our clients frequently ask. Whether you’re curious about loan types, application processes, or repayment options, you’ll find clear answers to help guide your decision. Explore these FAQs to gain a better understanding of how we can assist you on your financial journey!

What services does BBV Trust offer?

BBV Trust provides a range of financial services, including personal and business banking, investment management, trust services, and wealth planning.

How can I open an account with BBV Trust?

 You can open an account online or by visiting a local branch. Required documents typically include identification, proof of address, and any necessary financial information.

What types of accounts does BBV Trust provide?

Oakway Trust offers various accounts, including checking, savings, certificates of deposit (CDs), and individual retirement accounts (IRAs).

Are there any fees associated with BBV Trust accounts?

 Fees vary by account type. Common fees include monthly maintenance fees, transaction fees, and ATM fees. It's best to review the specific account terms for details.

How does BBV Trust ensure the security of my information?

Ally Trust Bank uses advanced encryption and security protocols to protect customer data. They also offer features like two-factor authentication for online banking.

Can I access my accounts online?

Yes, BBV Trust offers online banking services that allow you to view your accounts, make transactions, and manage your finances conveniently.

Does BBV Trust have mobile banking?

Yes, BBV Trust provides a mobile banking app for both iOS and Android devices, allowing you to access your accounts and perform transactions on the go.

What should I do if I forget my online banking password?

 You can reset your password through the online banking portal by following the password recovery process. If you need further assistance, contact customer support.

Does Monroe Trust offer loans?

Yes, BBV Trust offers various loan products, including personal loans, mortgages, and business loans. Eligibility and terms vary based on the type of loan.

How can I contact BBV Trust customer service?

You can reach BBV Trust customer service through their website, by phone, or by visiting a local branch. Check their website for specific contact details and hours of operation.